The 12 Most Popular Workplace Software Apps 2020

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According to a new report from Okta, the most popular workplace software tools include many of the big players you might expect, as well as a few startups fighting their way to the top. The most popular app used by businesses won't surprise you: Microsoft Office 365 dominates both in terms of customers and active users--and by a long shot.

After that, you'll find a few familiar names pop up: Salesforce, Amazon Web Services (AWS), Google's G Suite, and Atlassian's Product Suite (maker of Confluence, Jira, and Trello), rounding out the top five. It's hardly a surprise that Salesforce and AWS are so widely used, as both are the dominant players in their industries (though Amazon has started to feel the pressure from Microsoft here). A little more surprising is G Suite, which is a direct competitor to Microsoft Office 365. Okta's study shows that 31 percent of Office 365 customers also use G Suite.

Slack, the popular workplace communications tool, comes in at number six with almost 12 million daily users. While Slack's growth rate has slowed, it's still one of the critical tools used by teams and organizations to keep their teams connected.

The fastest-growing tool in the top 12 is Zoom (number seven overall), the video conferencing tool that allows teams to hold face-to-face meetings anywhere with a reliable internet connection. Zoom went public last year and says that its mission is to deliver happiness. Based on this report, it seems like there's a lot of happiness happening.

Rounding out the top 12 are Box, SAP Concur, Cisco Meraki, DocuSign, and Zendesk.